Sales & Customer Service

Key Account Executive

Istanbul - Head Office (Törökország)

Értékesítés és vevőszolgálat

Permanent contract

Fully continuous

You will manage and grow key account and food service relationships, develop customer-specific strategies, drive sales and profitability, and identify new business opportunities while delivering customer-focused initiatives and ensuring strong collaboration across internal teams.

  • Build, develop and maintain strong, long-term relationships with existing and potential Key Account and Food Service customers.
  • Develop customer-specific action plans in line with channel strategies to drive profitable business growth.
  • Act as the main point of contact for customers, understand their needs and expectations, and coordinate with relevant internal teams to provide effective solutions.
  • Conduct regular customer visits and promote new products, brands, packaging innovations and marketing initiatives.
  • Achieve assigned sales targets in terms of customer acquisition, turnover and profitability.
  • Execute customer activity and promotional plans in line with the allocated budget and channel strategy.
  • Collaborate with the Marketing team to develop and implement customer-focused promotional activities and sales initiatives.
  • Apply a category management approach by regularly monitoring and analyzing customer and category performance, identifying opportunities for improvement.
  • Address customer requests, concerns and issues, ensuring timely and effective resolution.
  • Conduct market and field visits to monitor execution standards and take necessary corrective actions.
  • Identify opportunities to grow existing accounts, acquire new customers and increase customer loyalty.
  • Generate and propose new business ideas and initiatives that contribute to channel growth.
  • Collaborate effectively with relevant internal departments to ensure smooth business operations and customer satisfaction.
  • Bachelor's degree in Business Administration, Economics, Marketing or a related field.
  • Minimum 2 years of sales experience.
  • Preferably experience in the FMCG sector and/or Food Service channel.
  • Experience in Key Account Management is an advantage.
  • Strong customer relationship management, communication and negotiation skills.
  • Strong analytical thinking and problem-solving abilities.
  • Commercial awareness with a results-driven and customer-focused mindset.
  • Good planning, organization and follow-up skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Proficiency in MS Office applications.
  • Valid driving license and willingness to travel.
  • Good command of English
  • You will join an international family-owned company with a strong long-term vision, where more than 5,300 enthusiastic colleagues work together, driven by five core values.
  • You can literally taste our passion every day through our fresh and innovative top-quality products.
  • You will help build a better world, as sustainability is high on our agenda.
  • You will get the opportunity to grow and develop in a highly dynamic environment. Our LLBG Academy supports you in becoming the best version of yourself.
  • You are given the space to roll up your sleeves, take initiative, and truly make a difference.

A La Lorraine Bakery Group (LLBG) egy nemzetközi családi vállalkozás, amelynek székhelye Belgiumban található, és több mint 85 éves tapasztalattal rendelkezik a malom- és sütőiparban. Több mint 5700 szenvedélyes alkalmazott gyárt és értékesít kiváló minőségű sütőipari termékeket a fogyasztók, a kiskereskedők és a vendéglátási szakemberek számára több mint 40 országban minden nap. Teszik ezt az emberek, a termékek és a bolygó tiszteletben tartásával, mert az LLBG-nél fontos számunkra, hogy vállalatunk és munkatársaink fenntartható módon növekedjenek.

Sales & customer service quote 1920x1080px

"Vállalkozók vagyunk, nem beszélünk mellé és elkötelezettek vagyunk."

Maarten - Az LLBG értékesítési vezetője

Nyerj bepillantást az értékesítési és vevőszolgálati csapat munkájába

További kérdésed van?

Zeynep Gurdur

Zeynep Gurdur

İnsan Kaynakları Uzmanı

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