Sales & Customer Service

Head of Sales Operations & Commercial Planning

Istanbul - Head Office (Turkey)

Sales & Customer Service

Permanent contract

Fully continuous

You will lead end-to-end sales operations and commercial planning by transforming strategy into data-driven execution, optimizing pricing, trade spend and route-to-market effectiveness, and driving profitable growth through strong alignment between Sales, Finance and HQ.

 

  • Own and develop sales processes, systems, forecasting and reporting
  • Lead commercial planning (monthly / quarterly / annual) for local management and HQ
  • Drive Category–Channel priorities
  • Translate pricing & promotion strategies into execution-ready plans
  • Lead volume, TTS and NNS planning and optimize trade spend through ROI analysis
  • Partner with Finance on profitability, strategic pricing and P&L planning
  • Lead sales target setting, S&OP alignment and risk & opportunity mitigation
  • Improve route-to-market effectiveness and distributor performance
  • Lead and develop the Sales Operations team

 

 

  • Bachelor’s degree (Engineering, Business or related fields)
  • 8+ years of experience in Sales Operations / Commercial Planning (FMCG)
  • Strong analytical, planning and leadership skills
  • Experience with sales systems and planning tools
  • Excellent command of English

 

 

  • High-impact leadership role
  • Strong cross-functional exposure
  • Opportunity to shape commercial excellence in a growing FMCG organization

 

 

La Lorraine Bakery Group (LLBG) is an international family-owned company headquartered in Belgium with more than 85 years of experience in the milling and bakery sector. More than 5,300 passionate employees produce and sell high-quality bakery products to consumers, retailers and foodservice professionals in over 35 countries every day. They do so with respect for people, product and planet, because at LLBG we want our company and our people to grow in a sustainable way.

Sales & customer service quote 1920x1080px

"We are entrepreneurs, no-nonsense and with a great dedication."

Maarten - Sales Manager at LLBG

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Ebru Gezer

Ebru Gezer

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