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Service Engineer - Customer Operations | La Lorraine Bakery Group

As a Service Engineer Customer Operations, you are responsible for supporting, maintaining and continuously improving our SAP Customer Operations landscape (SAP SD & LE). You combine strong functional SAP expertise with a hands-on mindset and play a key role in analysing, implementing and governing improvements within our global template. Working closely with business stakeholders and key users, you help ensure stable, scalable and future-proof solutions across our international organisation

The function

You are responsible for supporting and further developing Customer Operations processes within SAP SD & LE.
You analyze complex incidents, business requirements, and change requests, translating them into sustainable SAP solutions.
You configure, optimize, and maintain SAP functionalities in line with global standards and best practices.
You support key users in resolving operational issues and act as a trusted expert within your domain.
You drive continuous improvement initiatives, from intake and assessment through implementation and follow-up.
You contribute to the governance, quality, and consistency of our global SAP template.
You facilitate knowledge sharing and support the growth of the broader Service Management organization.

As a Service Engineer Customer Operations, you report directly to the Service Lead Customer Operations & Finance

Your profile

You have at least 5 years of experience in SAP consulting, application management, or service management, preferably within SAP SD and/or LE.
You have strong SAP functional and configuration knowledge and enjoy solving complex challenges.
You combine technical expertise with a strong understanding of business processes.
You communicate effectively with stakeholders at different levels and build long-term relationships.
You are analytical, proactive, and eager to continuously expand your knowledge and expertise.

Our offer

You will join an international family-owned company with a strong long-term vision, where more than 5,700 passionate colleagues work together, driven by five core values.
You will become part of a growing Data & Analytics organization that is building a modern data platform, with plenty of opportunities for training, certification, and collaboration with strong business domains.
We invest in a positive and engaging work environment through a variety of sports activities and team events.
Every day, you can literally experience our passion through our fresh and innovative, high-quality products.
You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
You will help build a better world, with sustainability being a key priority throughout our company.
You will have every opportunity to grow and develop in a highly dynamic environment. Our LLBG Academy supports you in becoming the best version of yourself.
We offer an attractive compensation package, including one day of remote work per week, meal vouchers, hospitalization insurance, group insurance, a company car, and 10 additional vacation days on top of the statutory leave entitlement.
You will have the autonomy to take initiative, roll up your sleeves, and make a real difference.

Apply now Save

About LLBG

La Lorraine Bakery Group (LLBG) is an international family-owned company headquartered in Belgium with more than 85 years of experience in the milling and bakery sector. More than 5,700 passionate employees produce and sell high-quality bakery products to consumers, retailers and foodservice professionals in over 40 countries every day. They do so with respect for people, product and planet, because at LLBG we want our company and our people to grow in a sustainable way.

"We get to think really bold and are challenged to make a difference."

Katrien - Business Applications Manager at LLBG

KatrienBusiness Applications Manager at LLBG

Service Engineer - Customer Operations

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