Website - Terms of use


This website (the “Site”) has been construed by and is managed by La Lorraine Bakery Group NV, with offices at 9400 Ninove (Belgium), Elisabethlaan 143, T+32 (0)54/31.82.00, F+32 (0)54/32.67.85, VAT BE 412.382.632, RPR Gent division Dendermonde (hereinafter “LLBG”).

The following terms of use (the "Terms") are applicable to the Site. LLBG has to right, at any time, to modify any of these Terms and publish them on the Site without any prior notification. The user of the Site is obliged, during each visit of the Site, to verify if any of the Terms have been modified.

The fact that LLBG, at a specific time, does not invoke one or more provisions of these Terms shall not be construed in any way as a partial or total renunciation by LLBG to rely on these provisions or Terms in the future.

Proprietary Information

The texts, drawings, photos, films, images, data, databases, software, names, trade and domain names, brands, logos and other elements of the Site are protected by copyright or other intellectual property rights and belong to LLBG or third parties. It is prohibited without the prior written consent of LLBG to store any information of this Site (other than required to view the Site), reproduce, modify, publish, distribute or send, sell or, on the other hand, transfer or grant any rights to third parties.

Non-permitted use of the Site

The User undertakes not to:

• wrongfully or unlawfully use the information;

• use the Site in such way that it is damaged, distorted, interrupted, stopped or in any other way made less efficient;

• use the Site for transmission or posting of computer viruses, or for the transmission or posting of illegal or unlawful material, or material that is any way unsuitable (including but not limited to materials with a libellous, obscene or threatening nature ).

• use the Site in such a way that would infringe on the rights of a natural person, legal person or association, including but not limited to, rights of privacy and intellectual property.

• use the Site for posting or transmitting material for promotional or publicity purposes without requesting prior permission of LLBG, except if so requested by the recipient.

In case of disregard by the User of the intellectual property rights, other rights of third parties or LLBG, the User agrees to indemnify LLBG or third parties and to hold LLBG or third parties harmless against any claims or claims of as a result of such infringement.


What are cookies?

A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you visit the website. The cookie contains a unique code that allows to recognize your browser during your visit to our website (called a "session" cookie) or later, at repeated visits (called "persistent" cookie). Cookies may be placed by the server of the website you are visiting or by partners that cooperate with the website. The server of a website can only read cookies that it has placed itself, it has no access to other information located on your computer or mobile device. Cookies are stored on your computer or your mobile device in the folder of your browser. The contents of a cookie usually consists of the name of the server that placed the cookie, an expiration date and a unique numeric code.

Cookies generally make the interaction between the user and the website easier and faster and help the user to navigate between the different parts of a website. Cookies may also be used to make the content of or the advertisements on the website more relevant for the visitor and to adapt it to his personal tastes and needs.

LLBG uses cookies to enhance the user experience (for example, memorizing a language, memorizing the order placed, ...) and to ensure the safety of the Site.

Use of Cookies on the Site

1. Necessary cookies

These cookies are essential in order to visit the Site and to use certain parts. These cookies allow you, for example to navigate between the different sections of the Website, to fill in forms, to place orders and track the contents of your shopping cart. Even if you wish to login with your personal account, cookies are necessary to verify your identity in a safe way before we give you access to your personal information. If you reject cookies, certain features of the Website shall not work optimally.

2. Functional cookies

The functional cookies are cookies that facilitate the functioning of the Website and make ite more enjoyable for visitors. They ensure a more personalized browsing experience. For example, cookies that remember your language preference and your customer segment, as well as the cookie that keeps track whether or not you were already asked to participate in a survey, so that we can avoid that we repeatedly submit you the same survey.

3. Performance-cookies

We use performance cookies to collect information on the use of visitors make of our website in order to improve the content of our website and to adapt to the needs of the users and to increase the ease of use of our website.

Cookie management

You can set your browser so that you are notified that a cookie is installed or that the collection of cookies is not possible. If you make the placement of cookies impossible, some features of the Site may not work or you can not use certain services of LLBG.

We do not use cookies to personally identify you or store personal information without your knowledge. However, if you wish to limit the installation of cookies on your computer or mobile terminal device, block or delete, you can do this through your browser settings. Go to the Help function of your browser. There you can read how to do this.

Information on the Site

The information, software, products and services (the "Information") offered on or through the Website, may contain imperfections of any kind, despite the fact that all statements of numbers, sizes, weights, descriptions, drawings, provided illustrations, stock lists, catalogues or other indications of products have been made with due care. LLBG can however not guarantee that there will be no deviations and can not be held liable for any printing errors. Shown or supplied samples, drawings or models are only indications of the products and do not bind LLBG in any way. The information is provided and reproduced without any form of guarantee.

LLBG is not liable for any viruses if they would occur despite the precautions taken on the Site and disclaims all liability for any damage that these viruses may cause. LLBG expressly reserves the right to change the information on the Site at any time or make the Site out of action for maintenance.

Advice through the Site

If any advice is given, directly or indirectly, via the Site, for taking personal or business decisions, this advice is given without any guarantee whatsoever and LLBG can not be held liable. The user should always consult an expert for additional information regarding the advice, tailored to its personal situation.

Links to the Site

Hyperlinks to the website of LLBG is only permitted if these hyperlinks lead to the homepage of the site. Deep-linking is not permitted without the prior written consent of LLBG. Use of this site in sites or components from third-party sites (for example by in-line linking, framing or otherwise) is also prohibited.

Passwords and secured parts of the Site

The User requires a password and a username to access certain secured parts of the Site (for example, to view specific customer areas and to place orders). Entering these parts without a password is strictly prohibited. LLBG gives the User access to the secured parts of the Site by providing an individualized username and password to the User (hereinafter referred to as the "Username" and "Password").

The User shall at all times be personally responsible for the Password and Username and commits itself to do everything necessary for the preservation of their confidentiality. Neither the Username nor the Password are transferable. The User agrees to keep the Username and the Password, at all times, strictly personal and confidential and to take all possible steps to prevent disclosure to and use of third parties. If the User has suspicions that the Password and/or Username is no longer confidential and/or may be used by third parties, the User shall notify LLBG immediately orally and in writing. Upon receipt of such notification, LLBG shall, as soon as possible and within the bounds of reasonableness, inactivate the Password and the Username of the User and replaced by another. The User remains at all times liable for the use that is made of its User Name and Password. Any use of the Site after valid identification with the Username and Password will be deemed to have been made by the User. If LLBG has reason to believe that the security of the site is in jeopardy, LLBG can unilaterally decide to change the Password of the User (without prejudice to its other rights)

Applicable law and Jurisdiction

All issues, questions and disputes between LLBG and the Buyer shall be governed by and construed in accordance with Belgian law and shall be submitted to the exclusive jurisdiction of the courts of Dendermonde.